Welcome to Stan McNabb Buick GMC

As the owner of 4 GM vehicles, I drive about an hour to this dealership because of their service department. Good people there-great customer service.

We bought a Chevy Bolt from Stan McNabb with a warrant on the battery. It has been unusable and meant to be getting serviced with 5 new battery parts. However it has been stuck at the dealers for other THREE whole months and counting while waiting for these parts. This is completely unacceptable and destroys any faith I had in this dealership and GM.

I had been looking for a small truck with low miles and a manual transmission. I wanted a basic no-frills truck to keep for the long haul. I had been looking on AutoTader.com, Cars.com, and CarGurus.com. I would find trucks and call but they would be gone shortly after they were listed. I happened to be driving by Stan McNabb Chevrolet and saw a little black GMC Canyon and looked in the window, and it had a manual transmission. They weren’t open so I went home and looked online and saw that it had 45k miles and was priced right with a good Carfax. I called and talked to Don McKay and decided to go test drive it. It was what I was looking for and I was happy with the price. I already had financing arranged but they got a lower rate for me. It was a no-hassle transaction with none of the expected upsell drama. They listened to what I wanted and did exactly that. Danny Veirs was also involved because Don was working with another customer who came in the same time as me asking for him. I’ll come back the next time I’m looking for a vehicle and give them another shot.

My experience with the dealership was excellent. I first reached out to the dealership via email and soon heard back from them about the vehicle we were interested in. They maintained good communication throughout the process, and we set up a time for a test drive. At the dealership, the salesman we dealt with was very professional and was very knowledgeable about the vehicle. We decided to purchase said vehicle and this process went very smoothly. All the dealership staff we have met have been friendly, helpful, and professional. I would recommend working with them.

It was a great experience for me,jimmy was very helpful, very nice, the people are very friendly, T was very helpful and nice.I was happy with the price and the trade-in value for my 2023 Colorado.I would recommend this place to anybody that wants a new or used vehicle, I will definitely do business with this place again.

I had a great experience with this dealership when buying the vehicle and their service department for regular maintenance.

Insult on appraisal given compared to other dealers! Salesperson didn't respond back until manager sent email asking if anything he could do.

I was able to order the exact car I wanted, now I just need to wait for it to arrive at the dealership so I can start to enjoy it.

Justin was great! He went above and beyond all standards. By far the best and easiest purchase I've ever had. He answered all questions and made sure everything was discussed prior to paperwork. If I ever need another vehicle, I will be a repeat customer!!

Excellent experience. Great deal on a 2015 Ford Mustang GT. Loren, helped me with internet sales, since I live in Atlanta. Matt "Big G" Grisham, Manager, discuss all the details to purchase and Ronny, finalized the deal. There was an rear Emblem missing. They promised to send quickly and they did. It all went very very well. Thank you. Mark G.

Justin Reid was GREAT! Very knowledgeable about the vehicle and made us feel very comfortable

This is my second truck purchase in a year I would highly recommend this dealership and particularly my salesman on both buys. Dwayne has worked very hard to make my expectations possible and follows up with a call to make sure your satisfied and answer questions you may have.

We bought a Cadillac three months from Dwayne. Upon being my car in for service they were unable to find a part to rotate my tires. Service dept was far from stellar. Spoke with Dwayne, who placed blame that “we drove off the lot” with the car or perhaps we threw the item away. Believe me when I say no one has removed any items from the car. We addressed our concerns. As I spoke TJ turn his back on me as I was speaking to him. I am shocked and appalled. Will never do business again with a crooked business.

I'd been stalking websites looking for a deal on a used Cadillac XT5 for weeks. I found one that I liked here at Stan McNabb which is an hours drive from home for me. John Steverson was quick to assist me and patient with my many many questions and concerns. I was offered a fair price for my trade in vehicle, but not sure I got a great "deal" on the Cadillac as there aren't that many available at this time. They did comply with my request to add new Weathertec floor mats to the deal (my trade in had them and was a super clean car!). John and the Sales manager, Paul, were very friendly and helpful throughout the process. The finance guy was visibly very irritated when I declined all the extras he was offering other than the GAP insurance... sorry! I did have to return to pick up the floor mats and have the service dept. look at at couple of things. They were great too. I'm rating the overall experience 4 stars because of the awkward finance experience, and I still feel I could have gotten a little better price on the vehicle and better interest rate as I have great credit. In fact, the bank sent me a letter stating that they were lowering the contract rate by .45%. I will be seeking to refinance even lower with my local bank. If you're looking for a Chevy, Cadillac, or Buick, don't hesitate to stop there!

Helped my girlfriend get a used Cadillac from Stan McNabb with a dealership used car warranty. The vehicle showed two signs of issues while under warranty. 1. Low voltage which caused the start/stop feature to throw codes upon restart and 2. A/C leak. For the low voltage it took me going to the dealership the second time with her to explain the battery needed to be replaced for them to do it and haven’t had the issue since. The A/C leak was recharged under warranty and a month later needed to be recharged again. Rodney then informed my girlfriend he would pause her warranty and recharge the system again with dye. A month later the A/C needed to be recharged Stan McNabb stated no signs of a leak. They again recharged the A/C and said they would put more dye in it. Same thing, no signs of a leak and system needed to be recharged. All of this was within a year time frame. Now, I moved my girlfriend to Colorado Springs Colorado and took her Cadillac to a dealership 5 times the size who after hearing our story replied back with “the dealership didn’t want to fix it.” We had to wait 2 weeks for a special tool at a larger dealership to put dye in the system. Once that tool arrived, the leak was found an hour later. We then reached back out to Stan McNabb both Columbus location where it was purchased and Tullahoma location where the warranty was transferred to. Griz and the service manager at the Columbus location both said it’s not their job since warranty was transferred to Tullahoma. Rodney said he wouldn’t cover it, Mike above Rodney claimed he would speak with the owner about our situation and then came back with they won’t cover it. The repair is $2,900 to replace the A/C evaporator. Stan McNabb has failed on all levels with this deal. To add insult to injury, my girlfriend has family in management positions working for Stan McNabb.